Support

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These are the instructions for getting support for the Linux-IO Target and Core-iSCSI initiator. Please collect and report debugging context and information as described below to help the developers finding and fixing the problem.

Contents

Contact

RTS OS

Support tool

For licensed RTS OS copies, run the following command as root, and follow the instructions:

# rts-support

Other

Initiator info

Windows

Obtain the exact Windows version and service pack.

Linux

Obtain the exact distribution info:

# cat /etc/issue

Obtain the exact system info and kernel version:

# uname -a

Source code

Please contact support@daterainc.com if you have any questions regarding the RTS OS source code.

Linux-IO Target

For LIO™, the debug information needs to be captured manually. Here are the most important pieces.

# uname -a
# lspci -vvv
# dmesg

Core-iSCSI

Configuration

Logs

# dmesg

Debug output

Enable debugging output for Core-iSCSI:

DEBUG_ISCSI = 1 core-iscsi-vx.x.x.x/MCONFIG

If the resulting verbosity is insufficient, recompile Core-iSCSI:

  1. Enable additional debugging sections in iscsi_debug.h
  2. Compile, shutdown, install and restart to enable the changes

See also

External links

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